Download Building a High-Performance Team by Sarah Cook PDF

By Sarah Cook

This e-book is meant to supply IT managers with useful suggestion and easy methods to create a high-performance workforce. IT managers' paintings can't be accomplished with out collaboration and teamwork. no matter if best a crew, or operating as a staff member or a part of a cross-functional group, the winning implementation of IT initiatives will depend on potent crew operating. This e-book may also help you to create a robust workforce. it truly is designed to help you in knowing what the features are of a high-performance workforce, that can assist you determine the place your staff stacks up and to boost a course of action for figuring out crew capability.

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Cause-and-effect analysis breaks down a problem or an effect into its component parts. The causes of the problem are categorised so that the completed diagram looks like the skeleton of a fish. This enables enable team members to use their personal knowledge to categorise the causes of the problem. It also provides ideas for data collection and/or the root cause of the problem. 62 5: Effective Team Meetings How to do it: 1 Write the problem or effect in a box on the right-hand side of a flipchart.

Mission: the purpose of the team – the ‘what we want to achieve’. · Values: the underlying principles and ethics that drive the team – the ‘how we want to act to guide us towards our vision’. · Goals: the objectives or targets that the team is trying to achieve – the ‘what we need in order to achieve our mission’. · Strategy: the approach that the team is adopting to achieve the goals that support the strategy – the ‘how we will achieve our goals’. · Behaviours: the way in which people in the team act in terms of what they do and say that brings the strategy 50 4: Creating a Team Vision and a Set of Values and desired culture to life – the ‘what we will say and do to bring our values to life’ The ‘team diamond’ seen in the figure below explains the inter-relationships.

It will also help facilitate a discussion with the team about blind spots and how these can be overcome. In addition, this assessment will help you identify gaps in the team which may potentially be filled via secondments or new recruitment to the team. Activity to undertake with your team Explain and discuss the roles that people undertake in a team using my description above. Invite each team member to say which role(s) they believe best describe(s) them. Ask other people in the team for their opinions too.

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